Refund policy

All Sales Are Final — Made to Order

Because all of our products are custom-printed on demand specifically for you, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind. Please review size charts carefully before placing your order.

Damaged, Defective, or Wrong Items

We stand behind the quality of our products. If you receive an item that is:

  • Damaged or defective (e.g., printing error, manufacturing flaw), or
  • Incorrect (wrong item or design sent)

Please contact us within 30 days of delivery at drivenfitgear@gmail.com with:

  1. Your order number
  2. A clear photo of the item showing the issue

We will either replace the item at no charge or issue a full refund — your choice.

Lost or Undelivered Packages

If your package is marked delivered but you haven't received it, please check with neighbors and your local post office first. If the package is confirmed lost in transit, contact us and we will work with you on a resolution.

Wrong Address

We are not responsible for orders shipped to an incorrect address provided at checkout. If you notice an address error, contact us immediately.